Privacy Statement

This Privacy statement is intended to provide a general overview of our policy in respect of the handling of your personal information. Your “personal information” is any information or opinion about you that is capable of identifying you.

Firewize Holdings Pty Ltd ("Firewize") collectively known as ("the Company"), provides or facilitates all content ("Content") on Firewize websites, such as,, (collectively, the "Websites") for informational purposes and use only. The Content and other materials made available by Firewize are the property of Firewize Holdings Pty Ltd or its licensors, and are protected by copyright, trademark and other intellectual property laws and treaties.

This page summarises our ''privacy policy'' and ''information management practices''.

When you visit our sites, our web servers record anonymous information such as the time, date and URL of the request. This information assists us to improve the structure of our web sites and monitor their performance.

Personal information

We do not collect personal information unless you choose to send us an e-mail, join our website(s), or otherwise voluntarily provide your name and contact information. Information you provide is held in the strictest confidence, and will not be shared with any third party without your express permission.

Our websites are hosted on servers that are managed by Firewize. If you have questions about your privacy that are not answered below, please don't hesitate to contact us or call 613 8588 2900.


As we sell products and services, so it’s important for us to understand the statistics about visitors to our site that lead to a purchase in some form or another. This is the kind of data that our analytics cookies will enable us to track. This is important to you as it means that we can more accurately make commercial predictions and decisions that allow us to monitor our investment in advertising and product costs to ensure the best possible value.

IP tracking

An Internet Protocol ("IP") address is a unique number assigned to your computer connection by your home, office or your Internet Service Provider ("ISP").

IP addresses are automatically logged by Web servers, collecting information about a user's traffic patterns. While the IP address does not identify an individual by name, it may, with the cooperation of the ISP, be used to locate and identify an individual using the Web.

The IP address is considered personal information because it is uniquely identifying, and IP addresses are protected by most privacy legislation. The privacy issues surrounding IP addresses are explained further below.

Server logs

Server logs include statistical information, such as visitors' IP addresses, type of operating systems, time and duration of visit, Web pages requested, and identify categories of visitors by items such as domains and browser types. Our servers automatically log information about visits to our web site in the normal course of establishing and maintaining Web connections.

These statistics are reported in the aggregate to our communications team, and are used to improve online content delivery and ensure that it provides the optimal experience for visitors. We do not link server log information to any other data in a way that would enable us to identify individual visitors.

We may however review server logs for security purposes, for example, to detect intrusions into our network. In the event of a criminal investigation, server log data may be used to trace and identify individuals for prosecution.

Cookies & Device Identifiers

Like many websites, we use “cookies” or device identifiers to collect and tailor content for our users. A cookie is a small text file that we transfer to your computer for record-keeping purposes. You can learn more about cookies on a dedicated page we have prepared about the subject.

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this) or by manually selecting which cookies you prefer on the pop-up that appears when you first visit the site. You can also learn more about cookies and learn how to opt out of tracking by many companies using cookies via the Cookies and You or the Network Advertising Initiative websites.

Changes to this Policy

We reserve the right, in our sole discretion, to amend or update this Policy from time to time. If we make any material changes to this Policy, we will note the effective date of any changes on this page. You are advised to consult this Policy regularly for any changes.

Further information

If you have any questions in relation to privacy or our use of cookies, please contact us on +61 3 8588 2900 between 9.00am and 4.00pm (AEST), Monday to Friday. Alternatively, you can write to our privacy officer at PO BOX 122, Mt Waverley, VIC 3149, Australia or email us at [email protected]

Related Documents

This Policy is an integral part of our Terms of Service (the “Terms of Service”).