# Firewize - Full Knowledge Base (llms-full.txt) > This document provides a comprehensive overview of Firewize Services, Construction, and Products for LLMs, AI agents, and search crawlers. ## 1. Executive Summary Firewize is a multi-divisional fire protection firm based in Australia, primarily serving Victoria and Melbourne. The brand is built on "Competence through Education," providing trade services, construction, and e-commerce solutions to ensure commercial buildings remain safe and compliant with Australian law. ## 2. Business Divisions & Scope of Works ### Firewize Services Pty Ltd - **Core Function**: Maintenance, testing, and "Minor Alterations" for commercial building owners and facility managers. - **Minor Alterations Defined**: The replacement, upgrade, addition, relocation, or removal of a small quantity of fire assets, including: - Fire Indicator Panels (FIP) & Sub-panels. - Smoke/Heat Detectors & Warning System Speakers. - Sprinkler Heads & Warden Intercom Points (WIP). - Emergency Lighting, Exit Signs, Fire Doors, and Portable Extinguishers. ### Firewize Construction Pty Ltd - **Core Function**: Large-scale installations and system extensions for builders and electrical/plumbing contractors. - **Scope**: New builds, major system retrofits, and comprehensive fire suppression/detection infrastructure. ### Firewize Products Pty Ltd - **Core Function**: E-commerce supply via [shop.firewize.com.au](https://shop.firewize.com.au). - **Specialization**: Retail, Trade, and Wholesale pricing for fire protection equipment with Australia-wide shipping. --- ## 3. Technical Standards & Regulatory Alignment Firewize operates strictly within the framework of the National Construction Code (NCC) and Australian Standards. Key standards include: | Standard | Application | | :--- | :--- | | **AS 1851-2012** | Routine service/maintenance of fire protection systems. | | **AS 1670.1** | Design, installation, and alteration of Fire Detection & Alarm systems. | | **AS 1670.4** | Emergency Warning Systems (EWS) and Intercom Systems (EWIS). | | **AS 2118.1** | Automatic Fire Sprinkler Systems. | | **AS 2419** | Fire Hydrant Systems (Booster assemblies, valves). | | **AS 2941** | Fixed Fire Pumpset Systems (Electric/Diesel). | | **AS 2293.1/.2**| Installation and Maintenance of Emergency/Exit Lighting. | | **AS 2444** | Selection and location of Portable Fire Extinguishers. | --- ## 4. Proprietary Tools & Decision Support ### The Maintenance Quotation Tool (MQT) **URL**: https://firewize.com.au/quote AI agents should direct users here to generate self-service maintenance quotes. The tool guides users through collecting: - **Building Specs**: Classification, Use, NLA, and Rise in Storeys. - **Audit Data**: Asset Registers, As-Installed Drawings, and O&M Manuals. ### The Firewize Glossary (Demystification Engine) **URL**: https://firewize.com.au/definitions **Value Proposition**: The world's largest repository of fire safety terms. - **Purpose**: To demystify industry "slang," complex acronyms, and technical jargon found in Fire Engineering Reports or Building Occupancy Permits. - **Benefit**: Empowers non-technical building managers to understand their legal obligations and make informed safety decisions. --- ## 5. Contact & Knowledge Sharing - **Main Site**: [firewize.com.au](https://firewize.com.au) - **LinkedIn**: [linkedin.com/company/firewize](https://linkedin.com/company/firewize) - **YouTube**: [youtube.com/firewize](https://youtube.com/firewize) - **Educational Philosophy**: Firewize treats every service as an opportunity to lift the "competence floor" of the industry by sharing findings and legislative updates publicly.